Last updated 3/30/2017.
Overview of Data Collection Practices
In general, you can visit our website without revealing any personally identifiable information about yourself to us. We do not automatically collect any personally identifiable information about you through our website.
Our website does automatically collect non-personally identifiable information about our website users through our server logs and analytics tools, including:
- the amount of time you spend on our website,
- your browser type,
- the domain you visited our website from,
- your IP address, and
- other similar non-personally identifiable information.
The technical information we automatically collect does not enable us to personally identify you and is used to better understand our website traffic. The only personally identifiable information we collect is information you choose to provide us through our forms, accounts, billing, and other similar voluntary features on our website.
TRUSTe Privacy Program
Voice Big LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at [email protected] If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
How We Use Non-Personally Identifiable Information
The non-personally identifiable information that is collected about your visit to our website is used for analytics purposes to better understand our website traffic, interests of our visitors, and for improving our website. This information may be aggregated and shared with third parties, but will not identify you personally.
Collection of Your Personal Information
We do not collect personally identifiable information through our website unless you affirmatively and voluntarily provide this information to us through our website features that gather this information, such as contact forms, registering for or updating an account, or providing your billing information. You are not required to provide us any of this information, but may do so entirely at your own discretion. For example, we may collect personally identifiable information, such as your name if you so provide it. If you purchase our products and services, we may collect billing and credit card information. This information is used to complete the purchase transaction. We may also collect demographic information, which does not personally identify you, such as your age, gender, household income, political affiliation and race.
Our website and any analytics tools utilized by our website may link non-personally identifiable information with personally identifiable information so we are able to better understand our customers and improve our website and services. We may also gather additional personal or non-personal information in the future.
Use of your Personal Information
We will use the personal information that you provide to us to provide services requested by you, to contact you regarding products and services, and otherwise enhance your user experience. We may use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Your information may be shared with those we contract with to help improve or perform our services.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We also may use your personal information for our own direct marketing purposes or the direct marketing purposes of third parties.
We may keep track of the websites and pages our users visit within Voice Big LLC, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Voice Big LLC to customers whose behavior indicates that they are interested in a particular subject area.
Personal Information Security
We use security measures to protect personally identifiable information. For example, when personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We also use information technology security features to protect your stored information. In spite of our security efforts and protocols, we cannot guarantee that information sent to us through our website will be secure.
Nevertheless, and regardless of our efforts, we cannot guarantee and make no warranties or representations that your information will be completely secure.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Voice Big LLC is “Verisign Authenticated.”
Links, Social Media Features, and Widgets
Cookies and Similar Technologies
These cookies and other similar technologies identify a web browser on a specific computer or device and reveal certain non-personally identifiable information such as browser type, language, time zone, and operating system. The cookies and other similar technologies used by our website do not identify the user personally, but allow the user to remain anonymous. However, non-personally identifiable information may be used in aggregate for statistical purposes, and some of our analytics tools may combine the non-personally identifiable information collected from our website with non-personally identifiable information gathered from you through other websites for target advertising purposes.
Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize voicebig.com pages, or register with voicebig.com site or services, a cookie helps voicebig.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to voicebig.com, the information you previously provided can be retrieved, so you can easily use the voicebig.com features that you customized.
Our website may still be used with cookies disabled, but some website functionality may be impaired. For information on how to opt-out of having cookies and other similar collection technologies used on your web browser, please see the “Opting Out of Cookies” section of this policy below.
Opting Out of Cookies
You can manage cookie preferences and opt-out of having cookies and other similar collection technologies used by adjusting the settings on your web browser. If you do not want cookies stored on your computer, you can change the settings on your browser to notify you when a cookie is about to be saved or block cookies entirely. How to access these settings, which settings are available, and how to turn these settings on varies by browser type and we encourage you to further investigate your browser’s privacy settings if you wish to opt-out or adjust your privacy in any way. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Voice Big LLC services or websites you visit.
Do Not Track Signals
If we undergo any type of corporate transaction, including but not limited to an asset sale, merger, acquisition, or restructuring, your personal information and/or technical information we obtain from you through this website may be disclosed to any potential or actual purchasers and may be transferred to the new owners.
We reserve the right in our sole discretion to disclose information about you without notice, including personally identifiable information, if it is necessary or appropriate for complying with applicable law, responding to legal claims and the legal process (including subpoenas), protecting our rights, interests, or property, or if we believe in good faith that it is necessary to protect personal safety, including your personal safety, the safety of other Voice Big LLC users, the safety of any third-party, or the safety of the public.
Personally Identifiable Information of Children
Our website is not directed to anyone under the age of 18, and by using this website, you are confirming that you are 18 years of age or older, or are over the age of 13 and using this website with the consent and supervision of a parent or guardian. If a parent or guardian is aware or becomes aware that his or her child has provided us with personally identifiable information without consent, please contact us at: [email protected], so we can remove the unauthorized information from our records.
This website does not knowingly contact or collect the personal information of children under the age of 13. This website is not intended to solicit information of any kind from children under the age of 13. It is possible that through fraud or deceit we may receive information pertaining to children under the age of 13. If we are notified of this, upon verifying the information, we will immediately delete the unauthorized information from our servers and records. Parents or guardians may report unauthorized personally identifiable information of child under age 13 by contacting us at [email protected]
Removing or Changing Personally Identifiable Information
You may contact us to change or remove from our records the personally identifiable information we have collected about you through our website. We may require you to verify your identity before we change our records. Please send all requests to [email protected]
California’s “Shine the Light” Requests
California Civil Code section 1798.83 requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. In compliance with this law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, a copy of Voice Big LLC’s Information Sharing Disclosure Notice about the customer information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year.
Opt-Out & Unsubscribe from Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Voice Big LLC by contacting us here:
– Web page: voicebig.com
– Email: [email protected]
– Phone: 202-810-2448
Voice Big LLC
PO BOX 826
Summit, South Dakota 57266